Customer Reviews

Timmy Lai
Happy Garden

“Top class service. They called and reached half and hour earlier to service. We will definitely go with you guys again for our next service. Thanks!”

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Adib Furqan Cheras “Satisfactory service. Work done in a systematic order.”	Agnes Lau Penang “Good Service ”	Andrea Chee Pei Lai George Town “Good service as they able to upgrade my hyro service to jet box and service additional air cond even though was last minute request. However, in term of cleanliness of the air cond, still need improvement. Overall service is good and flexible.”
Andrea Chong Kayu Ara “Good service. Very reasonable pricing as well”	Andy Subang Jaya “Excellent. Punctual, fast, clean & reasonable pricing. ”	Andy Lee Subang Jaya “Good job! Punctual, efficient, clean & professional.”
Antonina Shvetsova Cyberjaya “Good service. Arrived in time, quickly did all the procedures.”	Antonio Foo Petaling Jaya “Impressed by the cleanliness of the job while servicing. Well done. Wish you'll all the success and will be using you guys from now on. If there are possibility on emailing team details i.e. contact number, car no plate, contact person with confirmation email or with reminder message will assist especially w those living in a condo.”	Arshad Putrajaya “Contractor arrive on-time, service was professional and the requested job quotation is reasonable. Highly recommended.”
Arthur Raj Puchong Jaya “The team of 3 people were very attentive and polite. They took good care of the equipment and we very fast. Will definitely call again.”	Ashley Fong Petaling Jaya “Come on time but still pending for their reply for the faulty spare part”	Azra Putrajaya “Excellent job. TQ Dustbox!”
Boon Wee Lim Shah Alam “Not bad. But hope can keep the area more clean after service.”	Brian Tang Kuala Lumpur “They were late one hour but they still did a great job.”	C M Chan Petaling Jaya “Technician was curtious and efficient. Service done with a smile. Could be more punctual. Your indication that my appointment for 12 noon; technician may arrive 45 mins earlier or later is too general. It means I have to be home waiting up to 3 hrs.”
Ch Goon Petaling Jaya “The guys were quite fast and efficient, but they forgot to out back 1 of my aircond filters back. Small matter, and maybe because it was lunchtime and they were hungry....”	Chan Yih Zy Seri Kembangan, “good service”	Cindy Cheras “very patient, very accomodating. ”

Leif Latiff
Cyberjaya

“They were punctual. The price are alright for two airconds. The quality of their work are good. Very straight forward service; they came, checked and serviced the airconds, cleaned up their mess and gone. They understood my concern and issues with one of the airconds. Would call them again for the next one.”

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Cruz Tan Setia Alam “One of the workers seemed not too well trained. Hiring at this price should have receive a better service. I only able to rate as acceptable service.”	Daniel Chang Damansara Perdana “Service was good and punctual. Only thing is that it is an online service and we have to be sure for ourselves what is the exact service needed as payment is to be made advance online. What if troubleshooting is required.”	Diyana Liza Sunway Damansara “Affordable price, good service definitely will hire again in future.”
Donald Gerard Ng Petaling Jaya “They are on time and professionals. Great service and will use them again.”	Fairuz Hashim Petaling Jaya “Service is good however its an hour late. Had to cancel my appointment. Hopefully next time can come on time”	Farah Yasmin Keramat “Schedule was flexible. Staff came punctual and very professional.”
Florene Ng Taman Sungai Besi Indah “Good”	Galvin Marne Petaling Jaya “Your guys were really pleasant natured and professional. Would definitely use your company's service again and also recommend you to others. Thanks!”	Heng Sin Ng Kuala Lumpur “Very professional and courteous servicemen. Checking and servicing is also very thorough. Will definitely use the service again.”
Hyoungmi Kim Puchong “So satisfied with Perfect service, Thank you”	Iskandar Johari Kuala Lumpur “Very happy with the service! Prompt response and extra punctual technicians. The guys were very professional - clean, quick, and very thorough. My aging aircond feels and looks brand new! Improvement points - the techs could have called ahead before coming as they arrived 20 minutes before the appointed time. Also, a bit of dust were left behind but that's just me being nitpicky. Keep up the great job! Will definitely hire these guys again.”	Ivy How Kuala Lumpur “halo, after services my air cond got some sound, can u ask your technician come to check again. thanks”
Ivy Ng Kuala Lumpur “Good experience for me. Staff are polite, helpful and efficient. Worth trying.”	Izzul Syazani Mohd Kamazan Puchong “1)Best service as the company have 3 month warranty period upon completion that not so many company out there willing to offer. 2) On time 3) User friendly service request via web site. Click on the go 4) Recommended to others!”	James Shah Alam “Hire them to service 5 airconds. Price reasonable and more description should more detail, example: RM 50 surcharge for inverter gas refill. Workmanship acceptable and happy with the services. ”
Jasmine Gan Bukit Bandaraya “Hi, Your guys were on time and very efficient. I also had to change the package on the spot as some additional fixes were needed for a unit's compressor and you guys were also flexible enough to accommodate. Also, very happy that the guys kept the place clean afterwards. Overall very satisfied with the service.”	Jason Lam Kuala Lumpur “Fast and efficient cleaning service. Arrived 30mins before scheduled appointment and was done within an hour for 2 AC units. Staff was good as he showed me the gas pressure reading to assure that everything was ok and also asked if the AC were cold at the end of the service.”	Jason Teow Relau “Great service! gave a very detailed explanation! All of my airconds will be handled by them in the future!”

Arthur Raj
Puchong Jaya

“The team of 3 people were very attentive and polite. They took good care of the equipment and we very fast. Will definitely call again.”

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Jeanne Mutiara Damansara “Reasonable pricing and knowledgeable skills. Technicians also came early for that session. ”	Jeff Liew Cheras “Get the job done as per required. Hassle free and good service overall.”	Jessica Ampang “not bad”
Johny Lim Seri Kembangan “I really like the innovative way for the air cond service, efficient & clean. I will suggest my friends to use your service too.”	Joon Petaling Jaya “It's dirtied my walls abit ”	Joseph Loh Kuala Lumpur “Good experience: 1) Your workers are courteous. 2) Work done was good. Not so good experience: 1) Wrong information on address. 2) Bring more rags to wipe & base sheets to place wet stuff so that my table or carpet is not wet. 3) Worker said that the temperature measuring device is spoilt so can't really tell if the serviced aircond is at its best. 4) Water sprayed at times tend to splash out.”
Joyce Tedoen Subang Jaya “Professional and efficient service. Will use again.”	Justine Kota Damansara “I was pleased with the handling of the booking and the quick response. There was a bit of inconvenience with the serviceman not being able to find the house. The work was satisfactory and they seem to have done a good job. However, one of the aircons was not put back properly after cleaning and does not function properly. ”	Kai Cyberjaya “great service even if they were late due to traffic”
Kalithasan Subramanian Ampang “Thanks for the services rendered. Your technical support are very punctual. I am also happy with their competent services.”	Kiran Cheras “Very good and professional. 100% satisfied service.”	Kok Hong Soo Bayan Lepas “Puncture. Good services. But still have some minor part can improve, i still can see some dirt in case and etc. Anyway. Overall is good.”
Kok Tien Sang Alam Damai “Good services, arrive on time.”	Krishna Kumar Kuala Lumpur “The service was good and am satisfied. The gas refill was not done as i was told that my current gas level is good. Can i know what would be the amount reimbursed as the gas was not filled. Thanks”	Lee Ban Twan Taman Connaught “They come on time and very good service. Nice worker and give detail explanation when found the problem.”
Leif Latiff Cyberjaya “They were punctual. The price are alright for two airconds. The quality of their work are good. Very straight forward service; they came, checked and serviced the airconds, cleaned up their mess and gone. They understood my concern and issues with one of the airconds (in my initial request). Would call them again for the next one.”	Leong Chunkit KL City “Thumbs up for this company because encouraging cashless payment. They come on agreed time and they have very good workmanship. They clean up the place after cleaning my 4 unit air-cons. I will hire them again. ”	Lim Khain Piew Petaling Jaya “The service is fast and good.”

Jason Ng
Taman Tun Dr Ismail

“Very professional and courteous servicemen. Checking and servicing is also very thorough. Will definitely use the service again.”

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Louis Ooi Cheras “The service was efficient. Plus the technicians are polite!”	Mahadi Mohammad Seberang Perai “A very professional and dedicated team. Smooth and clean process throughout service provided.”	Man Keat Teh Kepong “Hi, I've used your service last Monday (16th November 2015), everything went well until last night one of the air-cond started malfunction as it started to release warm air, while the other 2 are working properly for now, I would like to know if there's anyway you could send someone over and give it a check? Please contact me at adriantmk@yahoo.com or 012-2816457. Thank you, Adrian Teh”
Melissa Wong Subang Jaya “Very good work. The technicians were neat and tidy and did an excellent job. Thank you.”	Michael Lee Bandar Puteri Puchong “Good”	Michael Yap Subang Jaya “The staff was punctual. They also cleaned the place after servicing. They also give a report and check list of services done for each air-cond unit. But can only give them the benefit of doubt that all checks and services were done as per checklist. Overall, we are happy with the services rendered.”
Mohammad Faiz Tamyis Puchong “Again another excellent job done by your team. Please give special price occasionally to your regular customers :)”	Mohd Anuar Rafie Petaling Jaya “Very efficient and smooth work. Great competitive price and the service technicians were very professional in explaining the issues with my air-cond and what was needed to rectify its performance. All in all, very satisfied with their service and will approach again when needed.”	Mr. Foong Puchong “Professionally done. Value for money. Will engage them again for future air-cond service. ”
Mr. Ravin Kajang “Good service”	Mrs Loh Bandar Sunway “I am pleased with their services. From the person who emailed me back to the one who called me up and then the technicians who came. They were courteous, and punctual. So far the result of their work seems pretty good. My only grouse (if you can call it that) is the requirement to pay in advance via online payment. ”	Ms Chong Puchong “3 persons came, to service one unit. fifteen minutes early. finished the job under one hour. definitely more efficient than the traditional way of servicing an air cond. well done”
Muhammad Imran Ampang “excellent service..nice technician hope will use your guys service again next time... p/s : 1 question, after got my aircond serviced it feels colder even at 26deg....i have to set it to even economy(single user) setting with lowest fan at 29degree...is it normal? just asking,probably cooler ambient temp nowadays..tq”	Neezam88 Damansara Perdana “Good service. On time. Recommended to all.”	Nor Azrah Abd Rasid Putrajaya “Hi, TQ Team, great & excellent services!”
Ooi Jean Bayan Lepas “The 2 of the technical was very efficient on the service. Both of them very team work and fast service my 3units of air-cond. I'm very happy with they service. The only thing I would like to suggest/ comment is the time of booking reply from your office to customer after confirmed. Kindly provide correct customer booking time to technical. Is doesn't mean customers confirmed booking at 10am and office arrange 10:30am.”	Peter Yeow Shah Alam. “excellent service. cleans thoroughly without removing a/c blower.”	Rahizan Ahmad Wangsa Maju “This is my third time using dustbox service. The technician came on time and completed the service within the estimated time. The only setback this time was on the checklist service form. Unlike previous services, I cant gauge the effectiveness of the cleaning as the pre and post temperature and flowrate were not recorded. I signed the form in hurry as I need to be back in the office and only realized it was not recorded when I went back to the unit after work.”

Arshad
Putrajaya

“Contractor arrive on-time, service was professional and the requested job quotation is reasonable. Highly recommended.”

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Rajeshwary Muruganandan Bukit Damansara “Efficient and timely ... Very professional ... It was hassle free and quick . Thanks dustbox !!! ”	Raymond Tey Kota Damansara “Very professional and good at what they do and they were done in less than 2 hours per unit. Extra credits have to give to staffs attending the task that day - they are very patient & efficient. They were reasonably priced and didn't try to get me to buy something I didn't need (unlike some other estimates). I very much recommend them not only because they do a great job, but also because they just do what they say at the price they say within the time frame they say, something that doesn't happen very often any more.”	Raymond Yong Ern Wei Petaling Jaya “Great!”
Rooban Renganathan Subang Jaya “I have been using for quite some time, service have been good.Hope you sustain the good service.”	Rose Wong Subang Jaya “Happy with the service but the payment mode needs to be improved. I paid using my Malaysian credit card and was advised by my bank that a US$1 was charged. I have no idea why there is an additional charge in US dollars.”	Ruo Lin Ho Kajang “Professional, friendly and reliable.”
Sam Julan Sultan Ismail “They did a great job turning the aircond into a brand new unit. They had some difficulty with connecting the cleaning device to water, but I think they solved the issue in a proper way. I'd recommend this service and would hire them again when needed.”	Sauthen Chin Puchong “Do well in cleaning services, but not in diagnostic the problem I have raised. Similarly it's not helpful when request for additional services related to Air Cond. Great to offer warranty to the services provided.”	Shahrul Reza Ibrahim Sungai Buloh “Good, fast and arrives earlier than estimated. Less residual dirt at my tiles. :)”
Shella Stephanie Bandar Sunway “On their first visit to my place, I made a mistake not knowing my condo does not allow visits during weekend, and they kindly suggested another date. The service was good, fast and affordable. I took the RM130 package and I think its worth the value.”	Shireen Leong Kuala Lumpur “Satisfied, good job.”	Sia Pei Sze Kuala Lumpur “Thank you!”
Sidek Abdul Majid Petaling Jaya “Service was good and efficient, with professional technician. However , Was not aware that it does not include outside unit cleaning for the Price paid ( I believe it should be Standard and for the amount paid) Will recommend to friends and family Thank you for the Prompt service”	Siti Nazurah Abdul Jalil Batu Caves “I choose for Regular Hydro Air-Cond Cleaning, I didn't know it was just a simple service, but it's okay. So far my air-cond no more have a leaking problem. Thank you for the team that came yesterday. They do everything so fast! I'm impress, only that they came half an hour late. I will call for another service soon for 2nd cleaning. TQ.”	Sophia Petaling Jaya “Fast and efficient within an hour with brief explanation of what they had serviced”
Steven Siew Cw Segambut “Friendly, diligence service. They double check the cooling coil n do extra service for cleaning up the outer unit”	Su Ning Chee Taman Tun Dr Ismail “Excellent service. Booked through kaodim.com and was contacted immediately. Convenient online appointment booking and payment. Staff arrived 10 minutes early and were very professional and friendly. Also left no mess to clean up.”	Sunita Bhutani Petaling Jaya “Your staff was very cordial and patient to explain and answer questions asked......We feel the job was done well. The 2 boys who came to service our Air conditioner were Anwar and Nailina. They did a good job. Thank you”

Lee
Cheras

“They come on time and very good service. Nice worker and give detail explanation when found the problem.”

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Syarul Neezam Yahaya Petaling Jaya “Good service. On time.”	Tan Wei Jian Shah Alam “price ok. quality ok. professional ok. reliable ok. however, would appreciate to call before coming to house. :)”	Tan Yean Yeen Setia Alam “So far so good. Even though the temperature is not improved after the service ( before the service, it was 19 degree Celsius and 20 degree Celsius after the service ). I did enjoyed better air circulation from my air conditioner now. After all, I am fine with the professional advice given and I will definitely contact the company again if I have any problem in future. I will also consider to engage their service in future too.”
Teck Chung Chong Petaling Jaya “I am very much satisfied with the service - the service person called me before arriving. My aircon felt like new after the premium service. I would like to suggest a discount deal for customers who would like to service more than 1 air conditioner at the same location.”	Teng Ban Chuan Serdang “Friendly staff and able to get aircond serviced accordingly without any dirty spill. Give more credit to head technician for feeding good info and suggestions about aircond. Minus credit on the high servicing costing (no chemical) if without promotional offer else would give 5-stars. Cheers, Mike Teng”	Teng Jong Yang Kuchai Lama “Great customer service. Reasonable pricing. Good workmanship. Will hire them again in the future.”
Teoh Mont Kiara “They arrived on time but unable to complete part of the services due to their tight schedule. Services are Ok. ”	Timmy Lai Kuala Lumpur “Top class service. They called and reached half and hour earlier to service. We will definitely go with you guys again for our next service. Thanks!”	Toh Seapark “Arrived on time and cleaning was thorough.”
Vicknesan Ayapan Kuala Lumpur “Great service. on-time and quick service. Keep it up”	Vik Pandan Jaya “The service is fine but any repair is not recommended as the charges for the replacement parts is expensive. ”	Wei Kang Choy Petaling Jaya “fast and clean ..my ac back to cool cpndition”
Wei Liang Hong Bayan Lepas “Great service and I am impressed with the end results.”	Wendy Wong Kajang “Very efficient and professional!”	Will Yap Klang “Excellent and professional service.”
Wong Siaw Ling Ara Damansara “Good service from Dustbox..”	Woon Poh Shyuan Taman Desa “Excellent job ! ”	Yap USJ “They were punctual and clean up the area after servicing. They provided a report of their services done and status of air-cond unit after job was done. Service report indicated a list of checks done but have to give them a benefit of doubt. Price is reasonable and clearly states job scope and inclusive of GST. ”
Yap Eng Eng Kota Damansara “Quick response and came earlier than the scheduled time. I'm glad they call me before they knock on my door. Overall, satisfied with their service.”	Yap Kok Wai Bukit Jelutong “overall good service”	Yessy Lim Petaling Jaya “Punctual and fast service. I like how the air conditioner was being clean up without the need to take it down / dissemble it. I will be frequent customer for sure.”
Yong Klang “Punctual ”	Yu Meng Kota Damansara “Good professional and reliable services”	Yu Meng Ung Petaling Jaya “Great service, efficient and knowledgeable workers and great experience all around. Would definitely recommend!”

Steven Siew
North Kiara

“Friendly, diligence service. They double check the cooling coil n do extra service for cleaning up the outer unit.”

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